Black-box behavior
When a customer complains, the team cannot reconstruct what the agent saw, what it decided, and why. The session is gone the moment it ends.
AI agent observability
AI agent observability and audit trail in one. Tamper-evident records of every prompt, decision, and action, structured for conduct reviews, complaints, and regulator audits.
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AI agents without first-class audit produce the same pain in every review cycle. Reconstruction replaces evidence.
When a customer complains, the team cannot reconstruct what the agent saw, what it decided, and why. The session is gone the moment it ends.
Plain-text transcripts and ad-hoc logs are not enough for conduct reviews or regulator-grade evidence. Integrity and completeness cannot be proven.
Each audit or complaint becomes a project. Engineering pulls logs, ops correlates events, and the answer arrives weeks after the question.
Your security stack sees servers and services. It does not see what the agent decided, what it called, or what it returned to the customer.
Prompt classified
09:24:01 · intent: refund · risk 0.12
Tool call decided
09:24:01 · refund.issue · escalated
Output redacted
09:24:02 · 2 PII fields removed
Record signed
09:24:02 · tamper-evident · chained
AI audit trail
Every prompt, classification, decision, action, and output is captured as a structured, tamper-evident AI audit trail. A complete trace of what each agent saw, decided, and did, ready for review without rebuilding context.
Customer #4821 · refund dispute
3m 12s · 14 events captured
Decision: refund escalated
policy v14 · approver: ops
Output: PII redacted
2 fields removed before send
Conduct-ready replay
LLM observability with conduct-ready replay: pull up any conversation, any decision, any action, with the full context the agent operated in. Reviewers, complaints teams, and risk all see the same evidence on day one, not weeks later.
Complete interaction record
prompt, decision, action, output
Tamper-evident & attributable
signed · chained · exportable
Reviewer, risk & compliance
one shared source of truth
Built for reviews and regulators
When a conduct review, complaint, or regulator request lands, the record is already there: complete, attributable, and consistent. Reviewers, risk, and compliance all work from the same evidence instead of reconstructing it after the fact.
Protect agent workflows with end-to-end encryption, real-time redaction, and policy checks that block unsafe behavior in milliseconds while approved work keeps moving.
Define how agents handle data, tools, and decisions once. Averta applies those rules across every prompt, response, and action.
Tune policies by team, use case, customer state, risk level, and tool permission without hardcoding guardrails into every agent.
Before we started using Averta, we were hesitant to share sensitive information with agents. Averta changed that by providing the security and trust we needed, allowing us to significantly enhance our customer service experience.
Classification, policy, access control, and audit working together as one AI agent security platform, protecting your agents internally and in production.
What conduct, risk, and security teams ask before signing off on the audit layer for production agents.
LLM observability is the ability to see, replay, and audit what a large language model and its agents did at runtime, including prompts, tool calls, decisions, and outputs. For AI agents, it means a structured record of every interaction so engineers can debug it and reviewers, risk, and regulators can audit it.
Two years by default, configurable up or down per data class to match your retention obligations. Records remain searchable and exportable through the full retention window.
Structured, machine-readable events covering every prompt, classification, decision, action, and output. Each record is exportable as JSON or CSV through the API.
Yes. Each record is signed and chained, so any modification is detectable. Integrity and completeness can be proven to a reviewer or regulator.
Yes. Every record exports as JSON or CSV through the Dashboard. From there you can retain it, analyze it, or load it into your own SIEM or data lake.
The audit layer produces the evidence these frameworks expect: complete, attributable, tamper-evident records of every agent action, retained and exportable on demand.
Yes. Any agent, whether an internal copilot, a back-office automation, or a customer-facing assistant, is captured the same way.
Dev observability tools track latency, cost, and output quality for engineers. Averta covers the same agent activity but produces audit-grade, tamper-evident records built for reviewers, regulators, and your own evidence systems. You can run both: one keeps the app healthy, the other keeps you defensible.
Book a demo and see how Averta OS secures your AI agents from input to execution.
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